It will be shipped back after repair/replacement at no cost. For products returned, the buyer must pay shipping fees to the destination address. The product can be replaced or repaired as deemed fit by the manufacturer.If the product is deemed to have been damaged or altered, affecting its electronic or physical attributes by mishandling, neglect or misuse then the warranty won’t apply.Amplifiers must be returned along with all accessories that were originally shipped with the amplifier for testing, repair or replacement of the entire kit.A Handling Fee will be charged on items not returned in its original condition and packaging.They must be returned packaged in their original packaging with proof of purchase enclosed. Customer returned products should not have changed from their original state and must be unmodified.Cell Phone Signal Booster Products carry a 30-day money back guarantee.The warranty covers material and workmanship defects on all signal booster or cellular amplifiers. If you are not entirely satisfied with your purchase, we're here to help.Īnytime during your 1-year manufacturer's warranty, should your unit not perform to its usual standards, contact us, and we'll take care of it. If you run into any issues, feel free to contact us for help. The included manual is very helpful and we recommend reading through it before beginning the installation.
If possible, also mount the antenna on that side of the home or office so that it's pointing away from the building and not over the building. After you've gone all the way around, mount the antenna facing in the direction with the strongest signal (decibel signal reading will be closest to 0). After the pause, the person inside should take another signal reading from exactly the same spot, and then you can repeat the process. Rotate the outside antenna 45 degrees (1/8th of the way around) and then pause for 60 seconds. Turn on the system and have a person inside stand 3 meters in front of the inside antenna and take a signal reading with their phone in field test mode. Start with the antenna high on the roof pointed in one direction. When aiming and when mounting the antenna, make sure that it is parallel with the ground, do not aim it up at the sky or down at the ground. Directional antennas must be aimed for best results.
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